About
A shipping haven made just for you ♡
MyPickDiary is run by a woman who once managed a beauty retail store. We know the excitement of picking out every cosmetic, accessory and little treasure — and the tiny worry while your parcels travel across the sea.
Back in the beauty-store manager days, there were hundreds of customers to look after every day — matching each one with the right skincare, remembering regulars' skin types and preferences, handling every little situation. Those years taught us one thing: good service means caring for every customer like a friend.
This little brand actually began with one sentence: "If only there were a shipping service that understood girls better." Friends kept complaining — hauls arriving crushed, support leaving them on read, volumetric weight that never made sense. So we decided to build one ourselves — a service that replies properly, packs properly, and treats every girl properly.
We named it "MyPickDiary" because we want every pick-up and shipment recorded like a diary entry: today's haul checked in, tomorrow's box setting off, the day after's surprise arriving. Every entry deserves to be taken seriously.
Now we bring that retail-honed attentiveness into shipping: reminding you how to save on freight like a best friend, checking every parcel's condition like a store manager. MyPickDiary is more than logistics — we want to be the most reliable friend on your overseas shopping journey.
So we do consolidation the way girls would: photos at check-in, gentle packing, quick replies — treating every parcel like our own haul, and delivering it safely into your hands.
A little note from our founder
The little things we insist on
Reliable & Secure
A dedicated team looking after every package
Caring Support
Bilingual customer service, fast and friendly
Save on Shipping
Consolidate packages and cut international shipping costs
Built for You
Every detail designed with you in mind
Sound like you?
Whoever you are, we want to bring your favorites home for you ♡
Beauty lover
Drugstore hauls and counter skincare, stocked up and shipped home in one go
Fangirl at heart
Albums, merch and photocards, packed with care — no bent corners
Smart shopper
Combine hauls from different shops into one box and save on shipping
Busy mom
Mom-and-baby goods and daily essentials — we look after every box
From overseas shopping to delivery, done in 4 simple steps
Shop Overseas
Place orders on major shopping websites and enter our overseas warehouse address as the delivery address just like shipping to your own home.
Warehouse Receiving and Check In
After your parcels arrive we take photos create a record verify weight and dimensions and update the parcel status in real time.
Consolidate and Ship
Combine multiple parcels into one shipment confirm the shipping fee and we will arrange delivery for better efficiency and lower cost.
Track and Receive
After dispatch you can track shipping progress in the system with full transparency every step is traceable so you can wait with peace of mind until it arrives.
The caring promises we keep
- Photos at check-in, so you always see your parcel's condition
- Free consolidation and repacking to save on shipping
- Honest weight and volume measurement, transparent pricing
- Extra padding for fragile items, handled gently
- Bilingual support that replies fast and kindly
- Step-by-step EZ Way guidance so customs never blocks you
Our shipping routes
Little questions girls often ask
How do I start my first consolidation?
Sign up to get your own overseas warehouse address. Use it as the delivery address when you shop, then request shipping once parcels arrive. See the full shipping process, or let our LINE helper walk you through it.
How is shipping calculated?
Based on the greater of actual and volumetric weight. Try the online calculator first — consolidation usually saves you even more.
How long until my parcels arrive?
Around 5–14 days depending on the route — see each route page for details. You can track progress in the system the whole way.
Can you combine parcels from different shops?
Of course! Once everything arrives at the warehouse, request consolidation with one click and we'll pack it all into one box.
Who do I ask when something comes up?
Add our official LINE — real human helpers are online, in Chinese and English, fast and kind.
What items can't be shipped?
Aerosols, perfume, standalone lithium batteries and other restricted goods can't be shipped, and alcohol-based cosmetics may be limited. Not sure? Send the item to our LINE helper before ordering — better safe than sorry.
How long can parcels stay in the warehouse?
We offer a free storage period so you can wait for everything to arrive before consolidating. Exact days vary by warehouse — check the member center or ask on LINE.
What is EZ Way real-name verification?
Parcels imported to Taiwan require real-name verification in the EZ WAY app before customs clears them. First time? We have an illustrated guide, and our helper can walk you through it step by step.
When do I pay for shipping?
After consolidation and packing, once actual weight and volume are confirmed, the system issues your shipping bill. Pay online and we arrange dispatch — transparent the whole way.
What if a parcel is damaged or lost?
Every check-in and dispatch is photographed. If something does happen, contact our helper with the photos and tracking number — we'll see it through with you, including any claims, so you're never facing it alone.
Where do I find my overseas warehouse address?
After signing up and logging in, the member center shows every warehouse address and how to fill in the recipient. Curious first? See our overseas warehouses.
Where can I check each route's rates and details?
Each route has its own page: AU→TW, NZ→TW, JP→TW, from Taiwan — or estimate instantly with the calculator.
How do I track my parcels?
Use "parcel tracking" in the menu with your tracking number, or log in to the member center to see every parcel's full status and photos.
What does the whole process look like?
From signing up and getting your address to check-in photos, consolidation and delivery — the process page has a full illustrated guide.
Still have questions?
Leave a message on the contact page, or chat with our helper on LINE — we're online waiting for you.
